The Next Generation Marketing Automation Platform
UserEngage is a real-time customer and user engagement SaaS platform for small and big businesses, designed for maximizing the conversion rate and user satisfaction. UserEngage facilitates analyzing the information gathered on every single user by collecting it in one place, inside the application. The data is necessary in delivering your users and customers personalized messages in an automated way.
UserEngage has been created to solve the problem of using various engagement tools separately and merge the solutions into one application, which is our big advantage that differentiates us from the competition. UserEngage takes inspiration from multiple sources to create a unique tool of marketing engagement.
The core of UserEngage is collecting precise information about every single user entering a website, which provides businesses with valuable data on the preferences and needs of their current and potential customers.
UserEngage facilitates analyzing the information gathered on every single user by collecting it in one place, inside the application. The data is necessary in delivering your users and customers personalized messages in an automated way.
With UserEngage, you’ll be able to create personalized messages to your users that you can send via email, chat or SMS. You’ll know exactly about your users’ basic information (name, email address, location, language etc) and also their actions on your website. If they do something on your website, each event is registered in their individual profiles. For example, if somebody adds “elegant blue shoes” to the cart, you’ll know that. You can use this information to create personalized and automated messages in Actions. For example, “Hi [name], I see you added [...] to the cart. Great choice! Here’s a 10% discount for your next purchase …”.
With our intuitive “drag & drop” marketing campaign builder create automated action paths that engage your customers. Use Triggers, Conditions and Actions to deliver personalized messages to your users in the right time. If somebody visits your website, have the application filter the users and detect only those from a given source. According to this information, show them a personalized message - “10 % discount for our [social media website] followers”.
We understand how important it is to interact with your users in a real time so we created live chat widget that goes together with our app. All the conversations are stored in one place and if somebody is offline, receives the message via email and responds directly through it. With UserEngage responding gets faster and easier because of default replies you can create instead of producing the same answers over and over again.
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